Read and reply to reviews
You already know that customers can leave reviews of your business as well as images but now you can reply to them too!
Reviews from your customers can provide valuable feedback for your business, and replying to reviews can help build your customers’ trust. When you reply to a review, your response will appear below your customer’s review on Google Search and Maps under the label “Response from the owner”. People on Google will see both the customer review and your response when they look at your Google reviews.
Even if someone slates you for reasons you think are unfair a witty retort or apology can do wonders for future customer relations and enables you to justify or even just say thanks, we will welcome you back anytime.
Its really easy to complete this on either the desktop or the mobile platforms BUT your business needs to be verified first.
That is where we come in enabling on the spot verification for most businesses as an official Google Trusted Verification Expert.
No more waiting for the postcard which never arrives, or gets thrown away by staff thinking its junk mail, and no waiting around on the telephone waiting for Google in Ireland to help you, now it can be completed in your business, by us with you.
And as a special offer if you choose any of our 360 imaging services for the months of May/June 2018 you can get the verification at 50% off!
Call today and get verified to add the ability to reply to your customers on Google My Business.